Tech Tips and Support
Marc Carter, EHS director of technology, offers tips for dealing with bandwidth issues that may interfere with virtual classes. He also recommends this Wall Street Journal article
.Restart your computer daily.
This frees up memory and CPU power, allowing for optimal performance.Turn your wifi radio off and back on.
This forces the computer to join the strongest (5.0 GHz) of the cable router’s two frequencies.If possible, don’t place your wireless cable router on the floor.
Put it up as high as you can without obstruction. Also, make sure it’s not near other electronics.Close browser tabs and applications you don’t need while in a virtual meeting.
Your computer has limited resources; if too many applications are running or require internet access, your bandwidth for the meeting will be limited.
If you can’t resolve any issue, reach out to the Tech Department at email@example.com.